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"I realize the work you do with SRS and Social Security, the hospital
and dealing with me is a job for you, that you do every day. However, person-to-person,
I just want to say thank you for helping me wade through the bills and paper work and
other stuff as a result of my wife’s death. Thanks again for everything. May God
bless, prosper and keep you in good health." |
| Sincerely, [Patient] |
"I would like to inform you that Lacey Dumler who is helping me with my case has gone above and beyond the call of her job and is one of the few people in this whole process for me that has always done what she says she will do. She always returns my phone calls, leads me in the right direction if she cannot help me she gets me in touch with the person who will help me, and always does it in a caring, yet professional manner. I just want you to know that she is an asset to any company or office and is greatly appreciated by myself and my fiancé. So we are writing you this letter just to let you know that with everything that has gone wrong, she has done a great job of helping us in the right direction." |
| Sincerely, [Patient] |
“I thank God for sending you to me. Oh, how I wish there were more
people in the world like you. I appreciate all you have done for me. I don’t know what
I would do without you. You have made things so much easier on me and I thank you from
the bottom of my heart." |
| Sincerely, [Patient] |
"I wanted to thank you for your kindness and all the help you’ve
given me. You were the first person who started me on my road to recovery, and I’m so
thankful you were there for me and my family. I have fought mental illness for so many
years and I am more stable now than I have ever been! My husband and I are continuing
our work and my daughter is doing great and I start school in March to learn computers.
Thank you again, you will always be remembered." |
| -[Patient] |
"Thank you so much for your help. Don’t let anyone tell you, you
don’t walk on water. We would never have gotten things done this fast by our selves."
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| Thanks a lot, [Patient] |
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"I have had the pleasure of doing business with Haase and Long for
over three years. My experience has been wonderful. The staff is always willing to go
over and above to help me and have done so many times. They are quick to reply to any
problems that arise. There compassion and even humor sometimes makes my job even better.
I hope to continue this business relationship for a long time." |
| Thanks to everyone, Barb Madison, Prompt Care |
"Your staff is by far the most professional and nicest group that
I work with. This makes my job so much easier as when a problem does come up, it is
resolved with understanding and empathy on both sides." |
| Thanks, Lucy Torres, Missouri Division of Family Services |
“I worked with Haase and Long for eight years. Over those eight
years I found them to be compassionate, dedicated and willing to go that extra step
to ensure that they have done everything possible to help the patient. All of the
staff are well informed of the endless changes that occur in the Medicaid field which
helps them provide excellent service to the patient and the hospital.” |
| Denise Orth, Financial Counselor |
“Haase and Long has assisted us in significantly increasing the
number of patients qualifying for State or Federal entitlement programs, which in turn,
has significantly increase the dollars collected on previously uncollectible accounts.
I find the Haase and Long staff to be a professional and responsive business partner
who continually stays abreast of the proposed rules and regulations which affect the
Health Care Industry, as well as patient advocate in assisting patients through the
entitlement maze with an emphasis on customer service.” |
| -Vice President of Finance, Large regional academic medical center in
the Midwest |
“We feel very fortunate to have such a fine relationship with
the Haase and Long staff who work here at the hospital. We appreciate the quality of
their work and their consultation with the Social Work staff around financially
complex cases is always very helpful.” |
| Diane Lee, Director, Department of Social Work, University of Kansas
Hospital Authority |
“Haase and Long staff are very responsive to both the staff and
the patients. The staff always does their best to assist patients in a timely
fashion." |
| Social Worker, University of Kansas Hospital Authority |
“Haase and Long staff do a wonderful job assisting with difficult
financial problems to expedite and give options for discharge. They are easily
reachable and wonderful to work with!” |
| Social Worker, University of Kansas Hospital Authority |
“Working with the staff at Haase and Long has truly been a
pleasure. It gives me a wonderful sense of accomplishment to provide service to
those in need. The staff at Haase and Long care about the customers. They assist
customers and myself in obtaining information needed to process applications, thus
getting medical bills paid.” |
| Barb Yates, Kansas Social and Rehabilitative Services of Kansas. |
"The company's knowledge base and expertise is invaluable.
Patients were always treated with dignity and respect when meeting with the Haase
and Long team of professionals. The Social Workers appreciated their detailed
documentation regarding the results of the patients' financial resources.” |
| Dalyn Schmitt, Executive Director, Heartland RADAC, Previous Director
of Social Work, Bethany Medical Center |
"It is a pleasure to work with the staff at Haase and Long. Their
knowledge and experience are appreciated so much and it helps me do my job better. My
working association with them goes back many years and I have always been very happy
with the service they have provided for us. I feel as though we work together as a team.
They handle each situation in such a professional manner and yet are so friendly and easy
to work with each time I call. I sincerely appreciate them and thank them for such a
great working relationship." |
| Fran Gast, Office Manager, Eudora Animal Hospital |